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| Support Options |
Self-help Support
A listing of the most common problems/solutions you may encounter with your web site.
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Virus Information
A brief introduction to computer security, and a daily-updated list of new threats in the form or virii and trojans, as well as removal tools should you become infected.
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Site FAQ
The site FAQ covers many basic issues with getting your site up and running.
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CPanel Documentation
A guide to all the features of CPanel that you explains all the features and functions of your control panel.
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Live Email Support
Using our contact page, you can email us with any difficulties or questions you may encounter. We will respond as soon as possible, normally in less than an hour. We're available by email during most day and evening hours in all U.S. timezones. Please note that it is your responsibility to debug and configure any programs or scripts that you install on the server. Our obligation is to have the server up and running correctly. However, we will respond to any simple questions you may have on these items.
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