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How
to Setup Your Mail
Email accounts are created from your siteadmin which
can be accessed at http://www.yourdomain.com/siteadmin/.
Click here
for instructions.
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Anti-Relay
for SMTP (Sending Mail)
In order for you to use the SMTP services of your account,
you will have to check your email at least once prior
to attempting to send email. (If you use a dialup provider,
it is likely that you are assigned a different IP address
each time you go online. If so, then you will need to
check your email at least once each time you connect
to your dialup provider.) Once you've checked your email,
you may then use your domain to send email to other
locations.
After getting disconnected and then
reconnected to your dial-up provider, your operating
system may remember the IP address of your previous
log-on. If you have trouble sending mail after a dial-up
disconnect, you may have to reboot your computer to
clear the settings. Alternately, a good long term solution
would be to type in the SMTP settings of your local
ISP in the "outgoing mail server" field of
your email software. Also, you can read and send and
receive email from your online mail reader at: http://www.your-domain.com/neomail
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CGI Information
You can install many CGI scripts in your local cgi-bin.
Keep in mind that cgi scripting is a programming tool.
Problems resolving from these and other cgi scripts
are not covered under technical support. A few common
parameters that you may need in installing your cgi
script are:
First line of perl scripts should be:
#!/usr/bin/perl
Your base directory: /home/sites/www.yourdomain.com/web/
The location of our sendmail program is: /usr/sbin/sendmail
The location of our date program is: /bin/date
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Tips for
CGI Installations
Below are some basic installation tips for CGI scripts.
Read the documentation for the script
you are trying to install;
If you don't find any documentation WITH the script,
check inside the script ITSELF, some scripts have the
instructions written in with the coding;
If you can't find any help, contact the author of the
script (most scripts have the author's information in
the header of the script);
Make sure you have properly set any permissions for
the file (most scripts require CHMOD 755, or read-execute
permission to properly execute on the server);
Make sure you have properly set any permissions for
the file (most scripts require CHMOD 755, or read-execute
permission to properly execute on the server);
Make sure (if it's a Perl script) you transferred it
as an ASCII file (Perl scripts are text files [ASCII]
not binary files like some compiled CGI scripts!)
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CGI Script
URL
To access cgi scripts that you install in your local
cgi-bin, you would normally type the following: http://yourdomain.com/cgi-bin/
For example if your domain was sportscar.com,
then your cgi address would be: http://sportscar.com/cgi-bin/
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Counters
Your site is already configured for the placement of
counters. A counter may be added to your page by including
the following line in your html document. Make sure
to change "anyname.dat" to the datfile name
you'd like to use for your site (It just needs to end
in .dat).
</cgi-bin/Count.cgi?ft=5|dd=C|frgb=255;255;255;&df=anyname.dat>
For additional counters simply add your
login_name1, 2, 3, etc... You can modify the look of
your counter by changing the following values: ft=size
of frame around counter dd=A,B,C,D,E - you can try different
ones frgb=color of frame. For additional installed counter
styles click here.
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How to
Setup Simple Forms
If you would like to create a form that uses our built
in fmail.pl form mailer, the easiest way to create a
form page is to start with the form
page on our site. Edit it for your needs, rename
it, then publish it to your site. The recipient address
needs to be something@yourdomain.com.
If you use a software package like FrontPage
then you would just use the built in form maker and
follow the instructions within FP. For information on
how to use the fmail.pl script with FrontPage, click
here.
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How to
Setup Secure Forms
Alternative 1 - secure-access.net server
Request a secure directory on the secure-access.net
server. Click
here to request secure directory. We will set up
the directory for you and email you the FTP settings
for it.
Set up the form on your site using the fmail.pl
script. If you are using FrontPage you will have
to choose the custom cgi script handler in the form
settings, or paste in the html. For information on how
to use the fmail.pl script with FrontPage, click
here.
Set the form to email the secure information to the
secure email address on the secure-access.net server.
You will be able to read that email securely using the
secure mail reader at https://www.secure-access.net
/neomail/
Alternative 2
For a one time setup cost of $200 (all inclusive) and
an additional $20 per month we can purchase and install
your own secure certificate from Thawte.
We will then set up a separate site like https://secure.yourdomain.com
where you can put your forms, scripts etc.. To order
your secure certificate click
here.
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Shopping Cart
FAQ/Help Info
New document in production.
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How To
Password Protect Directories
To password protect a directory:
There should be a password protection utility on your
site at the url below (replace yourdomain.com with your
actual domain. http://www.yourdomain.com/cgi-bin/adminpro/setpass.html
The username and password to access
the setpass.html page will be the same as your site
admin username and password. For password protection
scripts that you also may wish to use, go to: CGI Resources
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How to Check
the Cause of Web Site Access Problems
If you are having intermittent problems accessing your
site, please read the following:
The following web site tracks the performance
of the major backbone providers. Internetweather.com
updates their page at 5 minute intervals.
To independently monitor your site, you might use netmechanic.com/monitor.htm
To help trace problems with Internet traffic, try the
following: a. Connect to the internet b.) If you are
running Windows, go to a DOS prompt. To get to the dos
prompt you can normally click the "Start"
button, then "Programs" then select "MS-DOS
prompt". c.) At the DOS command line, type 'TRACERT
yourdomain.com' (minus the quotes, replace 'yourdomain.com'
with your domain name) d.) Your screen may output information
that looks like:
Tracing route to example.com [1.1.1.1] over a maximum
of 30 hops: 1 123 ms - 123 ms -123 ms - 38.1.1.1 2 147
ms - 145 ms -182 ms - nc.pop.psi.net [38.147.37.1] 3
120 ms - 134 ms -134 ms - 207.124.104.54 4 160 ms 242
ms 158 ms sl-gw5-sj-1-1-0-T3.sprintlink.net [144.228.44.1
5 180 ms 262 ms 228 ms sl-gw5-1-0-T3.sprintlink.net
[144.228.44.13] 6 198 ms 252 ms 288 ms sl10-sj-155M.sprintlink.net
[144.232.3.6] 7 327 ms 227 ms 301 ms sl-bb10-rly-6-0.sprintlink.net
[144.232.9.13] 8 343 ms 335 ms 298 ms sl-gw1-rly-0-0-0.sprintlink.net
[144.232.0.58] 9 394 ms 336 ms 339 ms sl-smat-4-0-0.sprintlink.net
[144.232.184.26] 10 313 ms 282 ms 282 ms fvl1-S4-0.sprintsvc.net
[205.244.203.62] 11 300 ms 370 ms 294 ms fvl1-t-s4-0.sprintsvc.net
[208.27.127.10] 12 297 ms 311 ms 343 ms example.com
[208.234.1.129]
This is called a traceroute, which traces,
hop for hop, all the jumps you take from your internet
connection to the destination. The first few hops are
usually through your service provider's network. The
hops from there are usually through the backbone/upstream
provider your service provider uses to route internet
traffic. The last few hops will be with our upstream/backbone
provider through our network and to your server. Each
hop shows timing information (designated by 3 sets of
'ms' ratings). Timing below 300 ms is good timing. Anything
above that up to 1000 ms indicates some delays which
will ultimately affect your overall connection performance.
Any 'ms' timings represented by an asterisk (*) indicate
a time-out (bad connection). Whatever hops shows asterisks
or timings above 500 will, more than likely, be where
your connection is having problems. Check with the appropriate
people regarding any performance problems. If the problems
occur, in the first few hops, it is your service provider.
If the problems occur within the midway hops, it is
your service provider's upstream/backbone connection.
If the problem occurs within the last few hops to your
site, then it is a problem on our end.
Please note, if the problem occurs in
the first few hops, it will affect most of the hops
thereafter. An alternate location to do a trace route
from is: www.geektools.com
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How to
Edit Pages on Your Site Using Netscape Composer
Please note the following directions:
Browse over to it with Netscape Navigator
Click "File" then submenu item "Edit
Page". This will open the page up in Netscape Composer.
Make all the changes you want to make; it basically
acts like a word processor.
Click "File" then submenu item "Save".
If it's your main page, make sure the file name you
save it as is "index.html" without the quotes.
Otherwise the correct page name will be the default
save file name.
Click on the publish button and use the settings below.
If you add any images and want them uploaded, make sure
they are selected in the "Other Files To Include"
area of the publish window. To edit the page title,
description and keywords meta tags: While you are editing
a page, click on the "Format" menu item then
slide down to "Page colors and properties"
and type in the info. Use the important keywords in
the title, description, and at the beginning of the
keywords.
To edit the page title, description
and keywords meta tags: While you are editing a page,
click on the "Format" menu item then slide
down to "Page colors and properties" and type
in the info. Use the important keywords in the title,
description, and at the beginning of the keywords.
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FTP access
settings using Netscape Composer
Location to publish to would be: ftp://yourname.com/
User ID / username: use the ftp settings from your "web
site settings" email
Password: use the ftp settings from your "web site
settings" email.
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Upload
Pages/Images Using WSFTP
To upload images or pages manually using WSFTP:
Download and install a copy of WSFTP from www.wsftp.com
Connect to your to the Internet as you normally would,
then start up the WSFTP software and add a "NEW"
ftp site using the settings below:
FTP access settings using WSFTP:
Profile Name: yourname.com Does Not Matter
Host Name / Address: yourdomain.com
Host Type: Automatic Detect
User ID: use the ftp settings from your "web site
settings" email
Password: use the ftp settings from your "web site
settings" email
Save Password Box: Put a check in this box
Anonymous Box: Leave this box blank
Account: leave this box blank
Then, within WSFTP (Classic Interface)
a. Browse to the directory where your image or html
file located.
b. On the window that shows the server files, get to
the directory where you want the files to go.
c. Double click on the file you want to move from your
computer to the server or vice versa.
If you ftp the file to the main directory on the server
that WSFTP will open up in, then the url to view or
connect to that image would be: http://yourdomain.com/theimagefilename.jpg
If you ftp to a subdirectory within
your site, then the url to connect to that image would
be: http://yourdomain.com/the-subdirectory-name/the-image-or-page-name.jpg
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Internet
Glossary
What are the meanings of all those internet terms? Click
here to find out.
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What
Do the Error Codes Mean?
100 Continue
101 Switching Protocols
200 OK
201 Created
202 Accepted
203 Non-Authoritative Information
204 No Content
205 Reset Content
206 Partial Content
300 Multiple Choices
301 Moved Permanently
302 Moved Temporarily
303 See Other
304 Not Modified
(304 means the file was loaded from the browser cache
instead of being resent by the server)
305 Use Proxy
400 Bad Request
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found 405 Method Not Allowed
406 Not Acceptable
407 Proxy Authentication Required
408 Request Time-Out
409 Conflict
410 Gone
411 Length Required
412 Precondition Failed
413 Request Entity Too Large
414 Request-URL Too Large
415 Unsupported Media Type
500 Server Error
501 Not Implemented
502 Bad Gateway
503 Out of Resources
504 Gateway Time-Out
505 HTTP Version not supported
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When
I publish My Pages, the Changes Don't Seem to Show Up?
When you FTP files to your site or publish Using FrontPage,
the changes are made immediately on the server.
However you might not see the changes for 2 reasons:
Your browser is showing you an old page
that it has cached on your local hard drive. To force
the browser to reload the current page form the server,
hold down the <SHIFT> key while you click on the
Reload button (Netscape) or Refresh button (Internet
Explorer). Or, if you are using the built in AOL browser,
hold down the <CTRL> key while you click on the
Refresh button (Normally just at the left of the address
bar and Home Icon).
Another possible reason you are not seeing your changes:
If you are working on your home page and your home page
was named index.html but you now have it named index.htm
or Default.htm, you might be changing the index.htm
page but still seeing the index.html page. index.html
has a higher preference than index.htm as a home page.
To resolve this, just rename your home page to index.html
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How Can
I Stop All This Spam Mail?
Spammers get your email address from a few sources,
mainly newsgroup postings, lists sold to them by FFA
(Free For All Links) sites, and by spidering web pages
where you list your email address.
To limit spam you can:
Use a separate email address for posting to newsgroups.
Use a separate email address for submitting your web
site to small search engines and FFA sites.
You can't really stop the spammers software from spidering
your pages to capture your email addresses. But, in
your email software (Outlook Express, Eudora, Netscape
Messenger) you can set up email filters or "Inbox
Assistant" type filters to delete emails that contain
certain words in the subject, or body of the email.
Sign up for a spam filtering account from someone like:
http://spamcop.net/
You can have the email from your domain forwarded to
your SpamCop account, filtered, and then forwarded to
your secret pop account. You might lose legitimate emails
using spamcop.net.
Buy and download spam killer software from http://spamkiller.com
(very good).
Also, many times spammers will send out email without
a complete "From" address (not containing
an @). In that case our mail server will append the
@TheVillageHost.com to the "From" address. This
makes it look like we, your hosting provider, are sending
the spam. We are definitely not sending it nor have
we sold your email address.
Other useful links:
http://www.cauce.org/
-- the Coalition Against Unsolicited Commercial Email
(CAUCE), includes information on Spam and how to prevent
it.
http://www.mail-abuse.org
-- Mail Abuse Prevention System, an organization whose
mission is to defend the Internet against Spammers.
Take a look at their Realtime Blackhole List information.
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Where
Can I Learn More About PHP?
You can check out a great online resource at PHP
Tutorials.
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Where
Can I Learn More About Webalizer Statistics?
Main Headings:
Hits represent the total number of requests
made to the server during the given time period (month,
day, hour etc.).
Files represent the total number of
hits (requests) that actually resulted in something
being sent back to the user. Not all hits will send
data, such as 404-Not Found requests and requests for
pages that are already in the browsers cache.
Tip: By looking at the difference between
hits and files, you can get a rough indication of repeat
visitors, as the greater the difference between the
two, the more people are requesting pages they already
have cached (have viewed already).
Sites is the number of unique IP addresses/hostnames
that made requests to the server. Care should be taken
when using this metric for anything other than that.
Many users can appear to come from a single site, and
they can also appear to come from many ip addresses
so it should be used simply as a rough gauge as to the
number of visitors to your server.
Visits occur when some remote site makes
a request for a page on your server for the first time.
As long as the same site keeps making requests within
a given timeout period, they will all be considered
part of the same Visit. If the site makes a request
to your server, and the length of time since the last
request is greater than the specified timeout period
(default is 30 minutes), a new Visit is started and
counted, and the sequence repeats. Since only pages
will trigger a visit, remotes sites that link to graphic
and other non- page URLs will not be counted in the
visit totals, reducing the number of false visits.
Pages are those URLs that would be considered
the actual page being requested, and not all of the
individual items that make it up (such as graphics and
audio clips). Some people call this metric page views
or page impressions, and defaults to any URL that has
an extension of .htm, .html or .cgi.
A KByte (KB) is 1024 bytes (1 Kilobyte).
Used to show the amount of data that was transferred
between the server and the remote machine, based on
the data found in the server log.
Common Definitions:
A Site is a remote machine that makes
requests to your server, and is based on the remote
machines IP Address/Hostname.
URL - Uniform Resource Locator. All
requests made to a web server need to request something.
A URL is that something, and represents an object somewhere
on your server, that is accessible to the remote user,
or results in an error (ie: 404 - Not found). URLs can
be of any type (HTML, Audio, Graphics, etc.).
Referrers are those URLs that lead a
user to your site or caused the browser to request something
from your server. The vast majority of requests are
made from your own URLs, since most HTML pages contain
links to other objects such as graphics files. If one
of your HTML pages contains links to 10 graphic images,
then each request for the HTML page will produce 10
more hits with the referrer specified as the URL of
your own HTML page.
Search Strings are obtained from examining
the referrer string and looking for known patterns from
various search engines. The search engines and the patterns
to look for can be specified by the user within a configuration
file. The default will catch most of the major ones.
Note: Only available if that information
is contained in the server logs.
User Agents are a fancy name for browsers.
Netscape, Opera, Konqueror, etc.. are all User Agents,
and each reports itself in a unique way to your server.
Keep in mind however, that many browsers allow the user
to change it's reported name, so you might see some
obvious fake names in the listing.
Note: Only available if that information
is contained in the server logs.
Entry/Exit pages are those pages that
were the first requested in a visit (Entry), and the
last requested (Exit). These pages are calculated using
the Visits logic above. When a visit is first triggered,
the requested page is counted as an Entry page, and
whatever the last requested URL was, is counted as an
Exit page.
Countries are determined based on the
top level domain of the requesting site. This is somewhat
questionable however, as there is no longer strong enforcement
of domains as there was in the past. A .COM domain may
reside in the US, or somewhere else. An .IL domain may
actually be in Israel, however it may also be located
in the US or elsewhere. The most common domains seen
are .COM (US Commercial), .NET (Network), .ORG (Non-profit
Organization) and .EDU (Educational). A large percentage
may also be shown as Unresolved/Unknown, as a fairly
large percentage of dialup and other customer access
points do not resolve to a name and are left as an IP
address.
Response Codes are defined as part of
the HTTP/1.1 protocol (RFC 2068; See Chapter 10). These
codes are generated by the web server and indicate the
completion status of each request made to it.
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